Terms of Service
Last updated: October 20, 2026 • Effective Date: October 20, 2026
Commercial Entity Details
CrewKeepr is a software platform owned and operated by TENR.JE LIMITED, a company incorporated in Jersey, Channel Islands with registration number 163091.
These Terms of Service (“Terms”) constitute a legally binding agreement between TENR.JE LIMITED and the contracting business organization or user accessing the platform.
1. Commercial B2B Scope & Licensing
CrewKeepr provides workforce management, job site scheduling, GPS geofenced time-clocking, and timesheet auditing tools. The service is provided under a commercial B2B software license granted directly to employer organizations, contractors, or business entities (“Customer Organizations”).
Individual staff members, foremen, and field workers access the mobile application as authorized end users under their organization’s commercial account. Individual users do not purchase consumer subscriptions within the mobile app.
2. Commercial Invoicing & Setup Fees
Direct Invoicing Basis: All access fees, onboarding setup fees, and per-worker active usage fees are billed directly to Customer Organizations via commercial electronic invoices or bank transfer arrangements agreed upon during account setup.
Active Worker Calculations: Monthly license fees are calculated on the basis of active workers logged and allocated within the organization’s CrewKeepr tenant during each billing cycle.
Payment Due Dates & Grace Period: Invoices are payable within the terms specified on the invoice (typically Net-14 or Net-30 days). If an invoice remains unpaid past its due date, TENR.JE LIMITED extends a discretionary grace period (typically 5 to 7 calendar days) before operational restrictions are applied.
Suspension for Non-Payment: Following expiration of the grace period, TENR.JE LIMITED reserves the right to suspend active clock-in capabilities while preserving read-only access to historical timesheet and payroll audit records for legal compliance.
3. Acceptable Use & Time Clocking Integrity
Users agree to record work hours honestly and accurately. Users and Customer Organizations expressly agree not to:
- Use GPS spoofing software, mock location emulators, or falsified coordinates to bypass site geofencing;
- Share user account credentials or biometric credentials with other individuals;
- Interfere with or compromise the security, integrity, or audit logging of the service;
- Reverse engineer, decompile, or attempt to extract source code from the mobile or web applications.
4. Service Availability & Support
TENR.JE LIMITED makes commercially reasonable efforts to ensure the CrewKeepr platform is available 24/7/365. However, we do not warrant uninterrupted or error-free operation. Scheduled maintenance is conducted during off-peak hours whenever feasible.
5. Limitation of Liability
To the fullest extent permitted by applicable law, TENR.JE LIMITED shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of business profits, payroll disputes between employers and employees, or project delays arising from use or inability to use the platform.
Employers and Customer Organizations remain solely responsible for validating timesheets, ensuring compliance with applicable statutory employment laws, minimum wage regulations, and workplace rules.
Independent Calculation Verification:All automated calculations, time session durations, overtime multipliers, gross wage estimates, and client charge-out projections generated by CrewKeepr are provided strictly as operational aids. Customer Organizations are solely responsible for independently cross-checking and verifying all system calculations against their own attendance records, employment contracts, and financial books prior to executing payroll disbursements, issuing client invoices, or making statutory tax submissions.
6. Governing Law & Dispute Resolution
These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Jersey, Channel Islands. The Royal Court of Jersey shall have exclusive jurisdiction to settle any disputes.
7. Contact Information
For questions or notices regarding these Terms, please contact: